Privacy Policy

Effective Date: 12 January 2025

Liquid Agency (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information of visitors to our website (https://liquidagency.co.id), clients, and users of our services.

1. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name.
• Website Usage Data: IP address, browser type, pages visited, time spent.
• Marketing Data: Preferences, interests, campaign interactions.
• Client Information: Details related to projects, ad accounts, and billing (only when relevant).

2. How We Use Your Information

We use the collected data to:

• Provide and improve our marketing and advertising services.
• Communicate with you about projects, inquiries, or support requests.
• Personalize your experience with our website or campaigns.
• Monitor and analyze performance metrics.
• Comply with legal obligations and protect our business rights.

3. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

• Our internal team and authorized contractors (bound by confidentiality).
• Third-party service providers (e.g., analytics tools, CRM systems, cloud storage) necessary for our operations.
• Legal or regulatory authorities when required by law.

4. Data Security

We apply reasonable technical and organizational measures to protect your data:

• Secure servers and encryption tools.
• Limited access to sensitive information based on role.
• Regular data access reviews and staff training on data protection.

5. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve user experience.
• Analyse website traffic.
• Track ad performance (e.g., Google Ads, Facebook Pixel).

You may disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

• Access or request a copy of your personal data.
• Request corrections or deletion.
• Withdraw consent for marketing communications.

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at https://liquidagency.co.id/privacy-policy with the effective date indicated at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Liquid Agency
Email: [email protected]
Website: https://liquidagency.co.id